A new solution that potentially preserves your full-time status

May 6, 2020


United team –

We have heard from many of you following my recent message about the proposed changes to your work schedule. You expressed an understanding of the unprecedented challenges we face, and in fact a good number of you volunteered to help. That said, you also made it overwhelmingly clear that a reduction to 30 hours, while losing your full-time status and the unknowns created by potential bumping, was extremely difficult.

Therefore, while we remain confident that our previous actions were in full compliance with the provisions of the CBA and the CARES Act, I am writing to you today to offer a new solution that meets our need to cut costs and reduce hours, but also potentially preserves your full-time status.

Starting next week, all employees will have the option to participate in a voluntary Company-Offered Leave of Absence (COLA) program that will take full-time employees from 40 hours to 30 hours, and part-time employees from 20 hours to 10 hours. This election will be available on Help Hub, and you’ll soon receive the details on how to enroll and the length of the election window.

Importantly, any full-time employee who participates in this voluntary program will retain their full-time status.

Given our continued need to cut costs across the entire company, this proposed program will only be successful if we have a high rate of participation.  We will monitor the participation rates and report back to you on the program’s performance at the end of June. Without a high level of participation, we will have no choice but to reconsider a mandatory reduction to 30 hours for our full-time employees.

We appreciate your candid and direct feedback. As we have said since the beginning of this crisis, our success in proactively cutting costs now will help ensure our company, and the jobs it supports, will be here when travel demand returns.

Thank you for all you do to continue to take care of our customers and each other.

Stay safe.


Greg Hart
Executive Vice President and Chief Operations Officer

Updated: May 6, 2020 — 12:53 pm